Vital Interaction - Notice history

All systems operational

Practice Portal - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Patient Portal - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Integrations - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Outbound Message Sending - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Chat - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Notice history

Dec 2025

No notices reported this month

Nov 2025

No notices reported this month

Oct 2025

AWS outage impacting our performance.
  • Resolved
    Resolved

    AWS has been gradually restoring normal operations, and we are continuing to monitor for any ongoing disruptions related to the outage.

  • Identified
    Identified

    We are currently experiencing performance issues due to a widespread outage affecting Amazon Web Services (AWS). As a result:

    • Practice Portal may be slower than usual.

    • Smart List Engine (SLE) performance may be delayed or impaired.

    • Some integrations may be delayed by up to 24 hours.

    • Message sending could experience delays that impact deliverability.

    Our engineering team is actively monitoring the situation and working with AWS to restore normal operations as quickly as possible. We’ll provide updates here as more information becomes available.

Oct 2025 to Dec 2025

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